You are eligible to get a full refund if you cancel at least 7 business days before your reservation date. Cancellations made less than 7 business days prior to the check-in date are non-refundable.
Please contact us at [CHANGE EMAIL] or call us at [CHANGE NUMBER] to cancel your reservation. Make sure to receive cancellation confirmation for your backup record.
Upon receiving your cancellation request, refunds will be processed within the next 2 business days. These will be issued back using the original payment method at the time of each booking.
Additional fees may apply in case you need to change your reservation, for instance when modifying your schedule dates. Please contact our online support team at [CHANGE NUMBER] or contact us at [CHANGE EMAIL] to change your booking.
Should extraordinary events occur, such as natural disasters, pandemics, or other unexpected circumstances, we will assist to modify or cancel your booking and get a full refund, without additional penalties.
We reserve the right to change this cancellation policy at any time and for any reason, without prior notice. It is your responsibility to review the cancellation policy periodically. You agree to the terms outlined in this policy when engaging with our services. If you have any questions about this cancellation policy, feel free to contact our customer service team at [CHANGE NUMBER] or contact us at [CHANGE EMAIL].